Updated Thursday 6th of August, 2020
To our valued customers,
We are pleased to inform you that O’Neils Affiliated is still open for business. We now however have to operate as a contactless office, shipping orders out to our customers only. Staff are available in office from Monday to Thursday, with a remote team answer calls and enquiries on Friday. We are now only shipping goods Monday to Thursday, all orders taken on Friday will be processed Monday.
We are continuing to respond to the needs of business from all over Australia and New Zealand. Orders can be placed via phone, email and website. The volume of telephone and internet orders has increased. We will be despatching orders as quickly as possible and you will be notified via email. We have had to reduce the size of our team on our days in the office, we apologise for the incovenience this may cause and thank you for your patience with us during this time.
There may also be delays with Australia Post so your patience and understanding is appreciated, all parcels can be tracked via the tracking notification you receive from Australia Post.
We will continue to trade until further notice, with the rapid rate of change in the current environment, we will be sure to inform you of any changes as soon as they come to hand.
Australia Post Deliveries
We are doing everything we can to ensure your parcels arrive on time, however once the parcel leaves the office we rely on Australia Post to deliver the parcel on time.
As you can imagine Australia Post currently has an increased volume of deliveries. Unfortunately this means you may need to allow for an extra day in receiving your order.
All orders are trackable via the tracking number supplied by Australia Post, this can be found in the tracking email notification that is sent by Australia Post on our behalf.